By purchasing fabric from www.revolutionfabricsshop.com, the customer agrees to the following terms and conditions.
Return and Exchange Policy
- Return Request: Must be initiated within 30 days of the invoice date. No returns without written authorization.
- Samples: No refunds or returns for samples.
- Cut Fabric: Cannot be returned once cut. Inspect for flaws upon receipt.
- Altered Fabric: Returns are not accepted for altered or processed items.
- Custom Orders: All custom/special orders and discontinued fabrics are final sales and non-returnable.
To initiate a return, please email [email protected] with your order number and a representative will help you through the return process.
Shipping Damage on the returned fabric
- Claims for damages during transit must be filed with the shipping carrier. www.revolutionfabricsshop.com is not liable for damages before delivery to our warehouse. If the fabric arrived damaged, the customer must file a claim with their chosen carrier.
Fees
- Restocking Fee: 25% applicable on authorized returns.
- Shipping Costs: Non-refundable. If you return items that qualified for free shipping, those shipping costs will be deducted from your refund.
Discounts
- Code "swatches10": Intended for free sample swatches only. Using it on yardage will cancel your order.
Returns and Exchanges
- Items must be unused, in original packaging, and accompanied by proof of purchase.
- Return Address:
-
STI Fabric & Trim
128 Midway Ave
Verona, MS 38879 - For defective items: We’ll provide a return shipping label and will cover shipping costs for replacements.
By purchasing fabric from www.revolutionfabricsshop.com, the customer agrees to these terms and conditions.